Benefits and conditions of membership is subject
to change and are at the discretion of the Australian Football
League.
MEMBERSHIP CLASSIFICATION
An AFL Membership subscription provides access to entry to AFL
games as designated by your package. There are no voting rights.
AFL Membership fees are non-refundable and membership and benefits
are non-transferable.
REFUND POLICY
Exchanges or refunds are not available on memberships or additional
products purchased.
AFL MEMBERSHIP - A NON-TRANSFERABLE PRODUCT
The AFL Membership card is issued for personal use only. AFL
Membership cards and associated benefits are non-transferable and
under no circumstances may any other person use it. Lending a card
or on-selling AFL Membership benefits is a breach of the terms and
conditions and penalties apply for offending members (including
cancellation of AFL Membership). Regular signature / ID checks will
be carried out at grounds and online sale website searches will be
conducted to detect any breaches of terms and conditions. The AFL
Membership card remains the property of the Australian Football
League.
AFL MEMBERSHIP CARDS
AFL Members are required to carry their membership card with them
when attending a match, regardless of whether or not they have
pre-booked a reserved seat. AFL Members who do not have their card
with them when attending a match will be required to pay an
entrance fee at the same price as an AFL Members guest pass.
LOST / STOLEN AFL MEMBERSHIP CARDS
If an AFL Membership card is lost, the member will be required to
provide the AFL with a statutory declaration indicating that the
card has been misplaced along with payment details for the card
replacement fee of $25 fee throughout the home and away series or
$50 throughout the finals series).
In the instance of a stolen AFL Membership card, the Membership
card will be replaced at no cost upon provision of a police report
detailing the theft.
AFL MEMBER CODE OF CONDUCT
Whilst barracking and supporting your club is a vital part of the
game, offensive language and gestures are not in the spirit of the
game. Likewise, aggressive behaviour, including yelling and
swearing when dealing with AFL staff, agents or event staff will
not be tolerated. Furthermore, AFL Members who consume alcohol of a
match day are to do so responsibly so that their behaviour does not
adversely impact the event for other patrons within the reserve -
drunkenness will not be tolerated. AFL Members who breach the
behaviour code of conduct may face membership penalties including
cancellation without refund. If an AFL Member is to encounter a
problem on the day/night of a match, we ask that they contact an
attendant or security guard to assist in dealing with the
problem.
GENERAL STADIUM RULES
Alcohol, Glass & Cans: patrons are not permitted to bring
alcohol into any venue and must adhere to strict restrictions
placed on alcohol consumption in designated areas at all venues. It
should be noted that glass containers and drink cans are not
permitted at any venue. Smoking: The MCG and Etihad Stadium are
smoke free venues. Umbrellas: Umbrellas are not permitted to be
opened anywhere within the viewing areas of the MCG or Etihad
Stadium at any time on event day.
DRESS STANDARDS
All dining rooms within the AFL Reserve at the MCG and Etihad
Stadium maintain dress standards. The dress standard is neat casual
- thongs, shorts and singlets are not permitted. Appropriate attire
is also required in the seating areas. AFL Members who are not
appropriately presented will be denied entry.
SAVING SEATS IN THE AFL RESERVE
AFL Members are not permitted to save seats for late comers.
Attendants are authorised to remove items used to save seats. AFL
Members must respect the temporary reservation of a seat should a
Member who has entered the ground wish to vacate their seat
briefly.
MCG CROSSOVERS
By order of the MCC, no crossovers into the public section of the
ground are permitted at the MCG when the match-day crowd expectancy
is above 50,000. Members should note that crossovers are not
permitted during International Cricket matches.
MEMBERS PRIVACY
The AFL recognises the importance of your privacy. All information
collected by the AFL will be handled in accordance with the
applicable provisions of the Commonwealth privacy legislation and
these terms and conditions.
GST AND LEVIES
All prices include GST and the $12 MCG levy (which applies to
adults, pensioners and students).
SUBJECT TO CAPACITY
Entry rights for AFL Membership subscribers to all AFL games and
international cricket matches are strictly subject to capacity in
the designated AFL Reserve on the day. AFL Membership is not a
guaranteed form of entry to any game. Walk-up entry to all games is
on a first-come, first served basis including all reserved seated
games where walk-up is available. Subject to availability, Members
are given the opportunity to reserve a seat at all games played at
the MCG and Etihad Stadium.
CLUB SUPPORT PACKAGES
By nominating a club of support, you are agreeing to become a
member of your nominated club and as a result, your personal
details will be forwarded to the club so that it may contact you
for club purposes. If you do not wish for your personal details to
be passed onto your nominated club of support, you will be required
to advise the AFL via the 2013 renewal application form. Members
will not be able to change their nominated club of support after 31
March 2013.
IVR (TELEPHONE) AND INTERNET RENEWALS
Members may renew the same package they had in 2012 for the 2013
season over the telephone using the AFL IVR phone service or
online. By renewing over the phone or online, you are accepting the
terms and conditions of AFL Membership.
MAJOR VENUES
AFL Membership subscription is based on access to matches at the
MCG and Etihad Stadium as these are the only two venues with an AFL
Reserve. The basic AFL Membership product does not provide access
to Skilled Stadium and non-Victorian venues. AFL Members with a
club support package for Geelong or a non-Victorian team have
access to their team's home matches due to the club support fee
contributing to the cost of gate entry prices.
GUEST PASSES
The AFL may make Guest Passes available for sale to AFL Members.
Guest Passes will be sold on a first-served basis until sold out.
For some games, guest passes will be available for sale at the gate
on match day. For games where a large crowd is expected, AFL
Members are advised to pre-purchase to avoid disappointment. The
standard limit on the number of Guest Passes is four per Member at
the MCG and two per Member at Etihad Stadium. The AFL reserves the
right to vary this number without notice.
Once guest passes have been purchased, no refunds will apply. Guest
Passes will not be available for ANZAC Day or the AFL Grand Final.
Etihad Stadium Level 1 Guest Passes will not be available for
matches featuring either Essendon or Collingwood due to the high
demand for reserved seats by AFL Members. The availability of Guest
Passes for any finals match will be at the discretion of the
AFL.
FULL MEMBERSHIP UPGRADES
Upgrades may be offered to eligible Silver Members in May each
year. The number of Silver Members offered an upgrade is dependent
on the number of Full Members who do not renew and will be at the
discretion of the AFL. The AFL cannot forecast when a Silver Member
is to be offered an upgrade. Upgrade offers will be communicated by
mail.
CATEGORY DEFINITIONS
FAMILY DISCOUNT - FULL AND SILVER MEMBERS
To be eligible for a family discount, there must be two full-fee
paying parents (adult members with no concessions) and one full-fee
paying child (junior member). Any additional immediate junior
family members residing at that address will be provided with a
complimentary membership upon payment of the junior joining fee.
Proof of residency for both parents (i.e. a copy of a utilities
bill) is required when lodging an application for a family
discount. Please note: The junior with the highest value membership
type will be required to pay the annual subscription. Family
discounts do not apply to Absentee or Country Competition
Membership categories.
STUDENTS
Membership subscription forms must be accompanied by a photocopy of
a stamped, receipted 2013 enrolment form from the appropriate
education institution or a 2013 student card clearly stating the
holder is a full-time student. As many cards do not show this
information, a copy of the paid and receipted enrolment papers will
be required. Important: As a student you are able to defer your
payment until 31 March 2013, when you have your concession
documentation. If you choose to do this, you will be unable to
utilise any of your membership benefits until payment is made.
Please contact the AFL Membership Service Centre should you wish to
defer payment. Students who choose to renew their membership at the
Adult rate will be required to lodge their student discount refund
request by close of business on 30 June 2013. Refund requests
received after this time will not be accepted.
PENSIONERS
Pension discounts apply to Members holding pensioner concession
cards issued by Centrelink, the Department of Health and Community
Services, the Department of Community Services or the Department of
Veteran Affairs for the aged, disability support, war veterans,
single supporting parents, disability carers, war widows and TPI
pensions. A photocopy of your pension card must accompany your
renewal. Pension cards must be valid for the duration of the
football season.
JUNIORS
To be eligible for a junior membership AFL Members must be over the
age of six and under the age of 17 years as at 1 January 2013.
Juniors aged under six at January 1 do not require an AFL
Membership, however they cannot access a seat where seats are at a
premium.
UNDER 7 MEMBERSHIP
An Under 7 Membership is available for children under the age of 7
as at 1 January 2013. By signing your child up as an Under 7
Member, they will be placed on the waiting list for Full Membership
and receive an Under 7 Membership card annually, allowing them to
purchase reserved seating in the
AFL Reserve at the MCG and Etihad Stadium (subject to capacity). An
Under 7 card provides the equivalent finals access to a Silver
Competition Membership. To become an Under 7 Member the child is
required to pay the junior joining fee in full.
COUNTRY DISCOUNTS
Full Members living in excess of 180km from the Melbourne GPO are
eligible for Country Membership - when applying for the country
discount for the first time, you will need to supply a statutory
declaration, together with proof of residency (for example, copy of
your rates notice, gas bill, etc) to establish the authenticity of
your address and application. Members will be required to verify
their country residential status each renewal period by submitting
proof of residency with their Membership application. PO Boxes
without supporting documentation will not be accepted.
ABSENTEE MEMBERSHIP
$110 adults and $55 for juniors. An Absentee Membership allows you
to place your membership on hold for a season (or multiple seasons
if the annual fee is maintained) and allows you to return to the
same membership status and number when your circumstances change.
All AFL Members, regardless of Full or Silver status, can become an
Absentee Member. All that is required is a letter outlining the
circumstances as to why you require Absentee status, along with
your renewal application.
AFL ADVANCE
AFL Advance Terms and Conditions 100% (Full Payment) Option: 100%
(Full Payment) will be debited on November 28, via a nominated VISA
or MasterCard only. Payment Plan Option: Payments will be debited
in 11 equal instalments on the 28th of each month, beginning on 28
November 2012, via a nominated Visa or MasterCard only.
1. By signing with the AFL Advance Program, you authorise the
AFL to arrange a transfer of funds from your nominated credit card
in amount applicable to your membership type and at intervals as
advised in point 3.
2. Members will be given at least 14 days notice in writing
of changes in the new amount of their next season's membership and
to the terms of the AFL Advance Program agreement. If you do not
wish for your membership to roll over into the following season,
you will be required to opt out in writing.
3. For members opting into the 100% (Full Payment) option,
full payment will be debited on November 28, 2011 or upon receipt
of application if received after this date. For members opting into
the Payment Plan option, the first instalment will be debited on 28
November 2012, with further payments on the 28th of each following
months until 28 September 2013.
4. If any payment fails to transfer between institutions on
28 November 2011, further attempts will be made in the next five
(5) working days to attempt to clear the fund transfer.
5. An annual administration fee of $10 applies to each
membership that utilises the 11 month part payment option of the
AFL Advance program. This fee will be charged to the nominated
credit card on the same date as the first monthly payment.
6. Members applying for part payment option of the AFL
Advance Program after the first scheduled payment will have the
total number of lapsed payments deducted upon receipt of
application and then subsequent payments debited at each specified
date.
7. If your debit is returned or dishonoured by your financial
institution, a letter will be sent requesting immediate payment.
Any fees levied to you by your financial institution will be
payable by you. Payments that are declined will be recharged with
an additional processing fee of $5 per default.
8. The AFL may suspend or cancel your membership if on two
consecutive occasions your financial institution does not honour
the payment drawing. We will notify you in writing should your AFL
Advance Program arrangement be suspended or cancelled.
9. It is your responsibility to ensure that:
(a) the account details you have provided are correct, including
notification should the expiry date change;
(b) you have sufficient clear funds available in the nominated
account on the scheduled drawing date.
10. If your membership is suspended or cancelled you will not
be able to gain access to games, including finals, at the MCG or
Etihad Stadium.
11. If you believe that a withdrawal has been initiated
incorrectly, please contact the AFL Membership Service Centre on
1300 722 515. You will receive a full refund of the withdrawal
amount if we cannot substantiate the reason for the drawing.
FULL MEMBERSHIP
UPGRADES
Upgrades may be offered to Silver Members from May each year. The
number of Silver Members offered an upgrade is dependent on the
number of Full Members who do not renew and will be at the
discretion of the AFL. The AFL cannot forecast when a Silver Member
is to be offered an upgrade. Upgrade offers will be communicated by
mail.
MEMBER GET MEMBER
Nominees required details must be provided to AFL Membership via
the registration card between 1 November 2012 and 27 January 2013.
Nominees must purchase a full-priced Silver Membership, inclusive
of the joining fee, by 30 March 2013 for the nominator to be
eligible for a prize. To be eligible for a prize through the
'Member Get Member' program, the nominator must have been an AFL
Member in 2012 and have renewed their membership for the 2013
Toyota AFL Premiership Season by 27 January 2013. Rewards will be
finalised and prizes will be distributed by 30 May 2013
FINALS - WEEKS 1 TO 3
The AFL does not make any representation or guarantee that there
will be a match played in Victoria on each of the first three weeks
of the finals series.
CANCELLATION POLICY
If an AFL Member wishes to cancel their membership product, a
written request must be submitted to the AFL Membership Service
Centre. If the AFL Member has attended one or more matches in the
year prior to the request for cancellation, the membership product
will not be cancelled or refunded.
AMENDMENTS TO AFL
MEMBERSHIP TERMS AND CONDITIONS
Benefits and conditions of AFL Membership is subject to
change. AFL Members will be provided with written notice of any
changes to AFL Membership terms and conditions. you
require Absentee status, along with your renewal application.
AFL ADVANCE
AFL Advance Terms and Conditions 100% (Full Payment) Option: 100%
(Full Payment) will be debited on November 28, via a nominated VISA
or MasterCard only. Payment Plan Option: Payments will be debited
in 11 equal instalments on the 28th of each month, beginning on
November 28, 2013, via a nominated Visa or MasterCard
only.
1. By signing with the AFL Advance Program, you authorise the
AFL to arrange a transfer of funds from your nominated credit card
in amount applicable to your membership type and at intervals as
advised in point 3.
2. Members will be given at least 14 days notice in writing
of changes in the new amount of their next season's membership and
to the terms of the AFL Advance Program agreement. If you do not
wish for your membership to roll over into the following season,
you will be required to opt out in writing.
3. For members opting into the 100% (Full Payment) option,
full payment will be debited on November 28, 2012 or upon receipt
of application if received after this date. For members opting into
the Payment Plan option, the first instalment will be debited on
November 28, 2013, with further payments on the 28th of each
following months until September 28, 2013.
4. If any payment fails to transfer between institutions on
the 28th, further attempts will be made in the next five (5)
working days to attempt to clear the fund transfer.
5. An annual administration fee of $10 applies to each
membership that utilises the 11 month part payment option of the
AFL Advance program. This fee will be charged to the nominated
credit card on the same date as the first monthly payment.
6. Members applying for part payment option of the AFL
Advance Program after the first scheduled payment will have the
total number of lapsed payments deducted upon receipt of
application and then subsequent payments debited at each specified
date.
7. If your debit is returned or dishonoured by your financial
institution, a letter will be sent requesting immediate payment.
Any fees levied to you by your financial institution will be
payable by you. Payments that are declined will be recharged with
an additional processing fee of $5 per default.
8. The AFL may suspend or cancel your membership if on two
consecutive occasions your financial institution does not honour
the payment drawing. We will notify you in writing should your AFL
Advance Program arrangement be suspended or cancelled.
9. It is your responsibility to ensure that:
(a) the account details you have provided are correct, including
notification should the expiry date change;
(b) you have sufficient clear funds available in the nominated
account on the scheduled drawing date.
10. If your membership is suspended or cancelled you will not
be able to gain access to games, including finals, at the MCG or
Etihad Stadium.
11. If you believe that a withdrawal has been initiated
incorrectly, please contact the AFL Membership Service Centre on
1300 722 515. You will receive a full refund of the withdrawal
amount if we cannot substantiate the reason for the drawing.
FULL MEMBERSHIP UPGRADES
Upgrades may be offered to Silver Members from May each year. The
number of Silver Members offered an upgrade is dependant on the
number of Full Members who do not renew and will be at the
discretion of the AFL. The AFL cannot forecast when a Silver Member
is to be offered an upgrade. Upgrade offers will be communicated by
mail.
JOINING FEE OFFER
† Total cost over three months is $290. The AFL Advance Part
Payment Plan commences on receipt of application with the second
installment deducted on August 28, 2013 and the final installment
deducted on September 28, 2013. For a full list of AFL Advance
terms and conditions, please visit
aflmembership.com.au/terms-and-conditions/.
^ The first instalment for your 2013 AFL Membership will be debited
on October 28, 2012. Members will be given at least 14 days' notice
in writing of changes in the new amount for their 2013 season
membership and to the terms of the AFL Advance program agreement.
If you do not want your membership to roll over automatically for
2013, you will be required to opt out in writing.
MEMBER GET MEMBER
Nominees required details must be provided to AFL Membership via
the registration card between November 1, 2012 and January 27,
2013. Nominees must purchase a full-priced Silver Membership,
inclusive of the joining fee, by March 31, 2013 for the nominator
to be eligible for a prize. To be eligible for a prize through the
'Member Get Member' program, the nominator must have been an AFL
Member in 2012 and have renewed their membership for the 2013
Toyota AFL Premiership Season by January 27, 2013. Rewards will be
finalised and prizes will be distributed by April 30, 2013
FINALS - WEEKS 1 TO 3
The AFL does not make any representation or guarantee that there
will be a match played in Victoria on each of the first three weeks
of the finals series.
CANCELLATION POLICY
If an AFL Member wishes to cancel their membership product, a
written request must be submitted to the AFL Membership Service
Centre. If the AFL Member has attended one or more matches in the
year prior to the request for cancellation, the membership product
will not be cancelled or refunded.