Benefits and conditions of membership is subject to change and are at the discretion of the Australian Football League.
MEMBERSHIP CLASSIFICATION
An AFL Membership subscription provides access to entry to AFL games as designated by your package. There are no voting rights. AFL Membership fees are non-refundable and membership and benefits are nontransferable.
REFUND POLICY
Exchanges or refunds are not available on memberships or additional products purchased.
AFL MEMBERSHIP – A NON-TRANSFERABLE PRODUCT
The AFL Membership card is issued for personal use only. AFL Membership cards and associated benefits are non-transferable and under no circumstances may any other person use it. Lending a card or on-selling AFL Membership benefits is a breach of the terms and conditions and penalties apply for offending members. Regular signature / ID checks will be carried out at grounds and online sale website searches will be conducted to detect any breaches of terms and conditions. The AFL Membership card remains the property of the Australian Football League.
AFL MEMBERSHIP CARDS
AFL Members are required to carry their membership card with them when attending a match, regardless of whether or not they have pre-booked a reserved seat. AFL Members who do not have their card with them when attending a match will be required to pay an entrance fee at the same price as an AFL Members guest pass – no correspondence will be entered into.
LOST / STOLEN AFL MEMBERSHIP CARDS
If an AFL Membership card is lost, the member will be required to provide the AFL with a statutory declaration indicating that the card has been misplaced along with payment details for the card replacement fee of $25 fee throughout the home and away series or $50 throughout the finals series).
In the instance of a stolen AFL Membership card, the Membership card will be replaced at no cost upon provision of a police report detailing the theft.
AFL MEMBER CODE OF CONDUCT
Whilst barracking and supporting your club is a vital part of the game, offensive language and gestures are not in the spirit of the game. Likewise, AFL Members who consume alcohol of a match day are to do so responsibly so that their behaviour does not spoil the event for other patrons within the reserve – drunkenness will not be tolerated. AFL Members who breach the behaviour code of conduct may face membership penalties including cancellation without refund. If an AFL Member is to encounter a problem on the day/night of a match, we ask that they contact an attendant or security guard to assist in dealing with the problem.
GENERAL STADIUM RULES
Alcohol, Glass & Cans: patrons are not permitted to bring alcohol into any venue and must adhere to strict restrictions placed on alcohol consumption in designated areas at all venues. It should be noted that glass containers and drink cans are not permitted at any venue.
Smoking: The MCG and Etihad Stadium are smoke free venues.
Umbrellas: Umbrellas are not permitted to be opened anywhere within the viewing areas of the MCG or Etihad Stadium at any time on event day.
DRESS STANDARDS
All dining rooms within the AFL Reserve at the MCG and Etihad Stadium maintain dress standards. The dress standard is neat casual – thongs, shorts and singlets are not permitted. Appropriate attire is also required in the seating areas. AFL Members who are not appropriately presented will be denied entry.
SAVING SEATS IN THE AFL RESERVE
AFL Members are not permitted to save seats for late comers. Attendants are authorised to remove items used to save seats. AFL Members must respect the temporary reservation of a seat should a Member who has entered the ground wish to vacate their seat briefly.
MCG CROSSOVERS
By order of the MCC, no crossovers into the public section of the ground are permitted at the MCG when the match-day crowd expectancy is above 50,000. Members should note that crossovers are not permitted during International Cricket matches.
MEMBERS PRIVACY
The AFL recognises the importance of your privacy. All information collected will be handled in accordance with the National Privacy Legislation.
GST AND LEVIES
All prices include GST and the $12 MCG levy (which applies to adults, pensioners and students).
SUBJECT TO CAPACITY
Entry rights for AFL Membership subscribers to all AFL games and international cricket matches are strictly subject to capacity in the designated AFL Reserve on the day. AFL Membership is not a guaranteed form of entry to any game. Walk-up entry to all games is on a first-come, first served
basis including all reserved seated games where walk-up is available. Subject to availability, Members are given the opportunity to reserve a seat at all games played at the MCG and Etihad Stadium.
CLUB SUPPORT PACKAGES
By nominating a club of support, you are agreeing to become a member of your nominated club and as a result, your personal details will be forwarded to the club so that it may contact you for club purposes. If you do not wish for your personal details to be passed onto your nominated club of support, you will be required to advise the AFL via the 2010 renewal application form. Members will not be able to change their nominated club of support after March 31, 2010.
IVR (TELEPHONE) AND INTERNET RENEWALS
Members may renew the same package they had in 2009 for the 2010 season over the telephone using the AFL IVR phone service or online. By renewing over the phone or online, you are accepting the terms and conditions of AFL Membership.
MAJOR VENUES
AFL Membership subscription is based on access to matches at the MCG and Etihad Stadium as these are the only two venues with an AFL Reserve. The basic AFL Membership product does not provide access to Skilled Stadium and non-Victorian venues due to the tenant club, not the AFL, controlling respective venues. AFL Members with a club support package for Geelong or a non-Victorian team have access to their team’s home matches due to the club support fee contributing to the cost of gate entry prices.
GUEST PASSES
The AFL may make Guest Passes available for sale to AFL Members. Guest Passes will be sold on a first-served basis until sold out. For some games, guest passes will be available for sale at the gate on match day. For games where a large crowd is expected, AFL Members are advised to pre-purchase to avoid disappointment. The standard limit on the number of Guest Passes is four per Member at the MCG and two per Member at Etihad Stadium. The AFL reserves the right to vary this number without notice.
Once guest passes have been purchased, no refunds will apply. Guest Passes will not be available for ANZAC Day or the AFL Grand Final. Etihad Stadium Level 1 Guest Passes will not be available for matches featuring either Essendon or Collingwood due to the high demand for reserved seats by AFL Members. The availability of Guest Passes for any finals match will be at the discretion of the AFL.
FULL MEMBERSHIP UPGRADES
Upgrades may be offered to eligible Silver Members in May each year. The number of Silver Members offered an upgrade is dependent on the number of Full Members who do not renew and will be at the discretion of the AFL. The AFL cannot forecast when a Silver Member is to be offered an upgrade. Upgrade offers will be communicated by mail.
CATEGORY DEFINITIONS
FAMILY DISCOUNT — FULL AND SILVER MEMBERS
To be eligible for a family discount, there must be two full-fee paying parents (adult members with no concessions) and one full-fee paying child (junior member). Any additional immediate junior family members residing at that address will be provided with a complimentary membership upon payment of the junior joining fee. Proof of residency for both parents (i.e. a copy of a utilities bill) is required when lodging an application for a family discount. Please note: The junior with the highest value membership type will be required to pay the annual subscription. Family discounts do not apply to Absentee or Country Competition Membership categories.
STUDENTS
Membership subscription forms must be accompanied by a photocopy of a stamped, receipted 2010 enrolment form from the appropriate education institution or a 2010 student card clearly stating the holder is a full-time student. As many cards do not show this information, a copy of the paid and receipted enrolment papers will be required. Important: As a student you are able to defer your payment until March 31, 2010, when you have your concession documentation. If you choose to do this, you will be unable to utilise any of your membership benefits until payment is made. Please contact the
AFL Membership Service Centre should you wish to defer payment. Students who choose to renew their membership at the Adult rate will be required to lodge their student discount refund request by close of business on June 30, 2010. Refund requests received after this time will not be accepted.
PENSIONERS
Pension discounts apply to Members holding pensioner concession cards issued by Centrelink, the Department of Health and Community Services, the Department of Community Services or the Department of Veteran Affairs for the aged, disability support, war veterans, single supporting parents, disability carers, war widows and TPI pensions. A photocopy of your pension card must accompany your renewal. Pension cards must be valid for the duration of the football season.
JUNIORS
To be eligible for a junior membership AFL Members must be over the age of six and under the age of 17 years as at January 1, 2010. Juniors aged under six at January 1 do not require an AFL Membership, however they cannot access a seat where seats are at a premium.
UNDER 7 MEMBERSHIP
An Under 7 Membership is available for children under the age of 7 as at January 1, 2010. By signing your child up as an Under 7 Member, they will be placed on the waiting list for Full Membership and receive an Under 7 Membership card annually, allowing them to purchase reserved seating in the
AFL Reserve at the MCG and Etihad Stadium (subject to capacity). An Under 7 card provides the equivalent finals access to a Silver Competition Membership. To become an Under 7 Member the child is required to pay the junior joining fee in full.
COUNTRY DISCOUNTS
Full Members living in excess of 180km from the Melbourne GPO are eligible for Country Membership
– when applying for the country discount for the first time, you will need to supply a statutory declaration, together with proof of residency (for example, copy of your rates notice, gas bill, etc) to establish the authenticity of your address and application. Members will be required to verify their country residential status each renewal period by submitting proof of residency with their Membership application. PO Boxes without supporting documentation will not be accepted.
ABSENTEE MEMBERSHIP
$90 adults and $45 for juniors. An Absentee Membership allows you to place your membership on hold for a season (or multiple seasons if the annual fee is maintained) and allows you to return to the same membership status and number when your circumstances change. All AFL Members, regardless of Full or Silver status, can become an Absentee Member. All that is required is a letter outlining the circumstances as to why you require Absentee status, along with your renewal application.
AFL ADVANCE
AFL Advance Terms and Conditions 100% (Full Payment) Option: 100% (Full Payment) will be debited on November 28, via a nominated VISA or MasterCard only. Payment Plan Option: Payments will be debited in 11 equal instalments on the 28th of each month, beginning on November 28, 2009, via a nominated Visa or MasterCard only.
1. By signing with the AFL Advance Program, you authorise the AFL to arrange a transfer of funds from your nominated credit card in amount applicable to your membership type and at intervals as advised in point 3.
2. Members will be given at least 14 days notice in writing of changes in the new amount of their next season’s membership and to the terms of the AFL Advance Program agreement. If you do not wish for your membership to roll over into the following season, you will be required to opt out in writing.
3. For members opting into the 100% (Full Payment) option, full payment will be debited on November 28, 2009 or upon receipt of application if received after this date. For members opting into the Payment Plan option, the first instalment will be debited on November 28, 2009, with further payments on the 28th of each following months until September 28, 2010.
4. If any payment fails to transfer between institutions on the 28th, further attempts will be made in the next five (5) working days to attempt to clear the fund transfer.
5. An annual administration fee of $10 applies to each membership that utilises the 11 month part payment option of the AFL Advance program. This fee will be charged to the nominated credit card on the same date as the first monthly payment.
6. Members applying for part payment option of the AFL Advance Program after the first scheduled payment will have the total number of lapsed payments deducted upon receipt of application and then subsequent payments debited at each specified date.
7. If your debit is returned or dishonoured by your financial institution, a letter will be sent requesting immediate payment. Any fees levied to you by your financial institution will be payable by you. Payments that are declined will be recharged with an additional processing fee of $5 per default.
8. The AFL may suspend or cancel your membership if on two consecutive occasions your financial institution does not honour the payment drawing. We will notify you in writing should your AFL Advance Program arrangement be suspended or cancelled.
9. It is your responsibility to ensure that: (a) the account details you have provided are correct, including notification should the expiry date change; (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.
10. If your membership is suspended or cancelled you will not be able to gain access to games, including finals, at the MCG or Etihad Stadium.
11. If you believe that a withdrawal has been initiated incorrectly, please contact the AFL Membership Service Centre on 1300 722 515. You will receive a full refund of the withdrawal amount if we cannot substantiate the reason for the drawing.
FULL MEMBERSHIP UPGRADES
Upgrades may be offered to Silver Members from May each year. The number of Silver Members offered an upgrade is dependant on the number of Full Members who do not renew and will be at the discretion of the AFL. The AFL cannot forecast when a Silver Member is to be offered an upgrade. Upgrade offers will be communicated by mail.
MEMBER GET MEMBER
Nominees required details must be provided to AFL Membership via this registration card between November 1, 2009 and January 31, 2010. Nominees must be over the age of 18. Nominees’ details must be new to the AFL Membership database. Prizes will not be provided for existing prospect member accounts on the AFL Membership database. Nominators will be advised if their nominees’ details currently exist in the AFL Membership database. Nominees must purchase a full-priced Adult Silver Membership, inclusive of the joining fee, by March 30, 2010 for the nominator to be eligible for a prize. To be eligible for a prize through the ‘Member Get Member’ program, the nominator must have been an AFL Member in 2009 and have renewed their membership for the 2010 Toyota AFL Premiership Season by January 31, 2010. Rewards will be finalised and prizes will be distributed by April 30, 2010
FINALS – WEEKS 1 TO 3
The AFL does not make any representation or guarantee that there will be a match played in Victoria on each of the first three weeks of the finals series.